FAQ

Who can press records with Holiday Records?

Holiday Records will be offering vinyl record pressing to any and everyone. Whether the artist is a small-town indie rock band from Timaru wishing to press 100 records for their friends and devoted fans, or Adele –– Holiday Records is happy to assist.
Although Holiday Records are looking forward to pressing vinyl records for any artist, we hope to place emphasis and support the local music scene. We hope to further inspire the vinyl record resurgence in New Zealand.

How should my audio be prepared?

Please refer to our Audio Considerations page for all the information.

How do I place an order?

When we open our doors, it will be simple to place an order with us:

(1) Please fill out our order form with all the required fields filled. If special requests for pressing or packaging are needed, please indicate in the ‘Notes’ field at the bottom of the order page.
(2) We will then email you within 24-hours to confirm the order and quote and provide you with all of the relevant information on how to submit your files, the artwork templates (if required) and the 50% deposit invoice.
(3) Once the audio and artwork files are submitted and approved and your deposit is paid, your job is officially put in our production queue.
(4) Once we have completed your job, we will email you to confirm with the final invoice to be paid. If shipping is required, your final invoice will include these costs. Once the final invoice is paid, your records can be picked up or we can ship them anywhere in the world!

Do you offer packaging?

Yes - please find all the information on what standard packaging we offer on our Packaging page.
We can also work with our local printers to accommodate any special packaging requests that you may have e.g. gold foiling, embossing etc. So feel free to enquire if you are looking to make your project extra special.

What are the artwork design requirements for packaging?

Please refer to our Artwork Considerations page for more information.

What is a matrix number?

A matrix number is an alphanumeric code (e.g. AB001) stamped or handwritten into the run-out groove area of a record. This is required so we can identify your records and stampers.

What are your turnaround times?

As each project is different, it is difficult to provide a fixed turnaround time. That said, we will provide an estimated date of completion when an order has been placed and we work hard to meet these projected deadlines.
Turnaround time begins when audio and artwork has been approved and a deposit paid.

What is the difference between 140gram and 180gram records?

The difference is debatable. Some audiophiles believe that the heavier the record, the better the audio quality. We believe we press some of the best 140gram and 180gram records without any audible difference between the two weights.
Obviously 180gram is heavier, and therefore notably more robust and sturdy to hold. For this reason, it is more popular than the standard 140gram weight.

What is the difference between 33RPM and 45RPM?

RPM (Revolutions per Minute) is the speed you record spins on your turntable. 45RPM is known to be better audio quality (and typically used for singles), although it has the limitation of not being able to fit as many minutes as a 33RPM record. Consequently, most 12” records are 33RPM.

What is your minimum order?

Our minimum order is 100. However with the set-up costs and printing price-breaks, it is sometimes not much more expensive to order 200, or even 300.

What are test pressings?

Test pressings are records that we press once we first receive your stamper. The audio on your test pressings is what you will hear on your final pressed copies so it is important you listen to them. You will then need to approve them so production can begin.
Although we personally listen to test pressings to ensure they meet our high quality standards, it is important that you check and test them as well so you are equally satisfied.
When you receive your test pressings, we will send you a checklist so you can ask yourself the right questions before you officially approve them (i.e. sounds quality, track order etc).
It is also worth noting that all test pressings are done using black vinyl, even if your records are to be produced in colour.
Test pressings are not required, but recommended.

Do you offer 7” or 10” records?

We currently only offer 12” records, however we have plans to expand to 7” and 10” in the near future.

Do you offer coloured, splatter, marbled records or picture discs?

Alongside our premium quality black PVC, we offer high quality coloured vinyl in a variety of colours (see our Record Pressing page for more information). We have the ability to source additional colours that may not feature on our website so please do not hesitate to ask.
Although it is generally inaudible to the most listeners, coloured vinyl has been known to produce marginally inferior sound quality when compared to black vinyl. That said, we have sourced some of the best quality PVC compound on the market (both black and coloured) to ensure all vinyl produced by Holiday Records is the very best quality possible.

How will I receive my records?

We are happy to ship you records anywhere in the world –– give us an address and we will do the rest. If you are local, feel free to come and visit the plant and pick up your records any time during our opening hours.

What are your payment terms and methods?

We require 50% deposit upon placing an order with us. The invoice for this will be sent directly to your email after the order has been reviewed and confirmed.
The remaining 50% will need to be paid when your records a pressed, packaged and ready to be shipped. Again, the invoice for this will be sent directly to your email.
We take a variety of payment methods - direct bank transfer, credit/debit card (through an online payment portal) and PayPal or even cash.
Read more about our payment terms on our Terms and Conditions page.

Do you offer in-house audio mastering for vinyl?

Although we do not offer in-house audio mastering, we do work closely with highly skilled audio engineers who would be happy to master your tracks specifically for vinyl. Please get in touch with us for recommendations near you.
Just as a reminder, all audio provided to us must be mastered specifically for vinyl.

Do you offer in-house graphic designers?

We do have a collection of trusted and very talented in-house graphic designers who would be stoked to work with you to create album artwork for your next release. Get in touch for more details.

What are your terms and conditions?

Please refer to our Terms and Conditions page for all the information. If you have any questions please get in touch.

What are your refund/replacement policies?

Although we incorporate strict quality control throughout the record making process to ensure high-quality products, mistakes can be made in any manufacturing industry.
We want you to have the best sounding record possible. If you feel we have not meet your requirements, please let us know within 14 working days so we can take another look at the problems and find a suitable solution.
Please read our Terms and Conditions page for more detail.

What are your cancellation policies?

Any cancellations made pre-pressing will be entitled to a full refund minus the cost of any ordered stock (i.e. printed jackets, labels).
No cancellations will be accepted post-pressing (or during pressing).
Please read our Terms and Conditions page for more detail.

What is the intellectual property rights form?

Our intellectual property rights form is a declaration that the customer must sign before pressing begins. This is simply to confirm that the audio that is submitted for pressing/replication is owned by you.

Do you accept already cut lacquer?

Our services include lacquer cutting and plating (stamper manufacturing) which is done in USA. Although we can accept stampers that have been prepared by you (and fit our machine moulds), we cannot accept lacquers directly as these will need to be sent to USA for plating –– lacquers are known to have a short shelf life fidelity-wise so will be jeopardised the longer we leave them to be plated (i.e. shipping time). Also, the physical travel could compromise the lacquer as well.

Instead we use a lacquer cutter in USA who also does plating on site so no fidelity or quality is lost.